Accident Care
Had a non-fault car accident? We will sort the rest.
If it was not your fault, we get you a replacement car and handle the repairs at no cost to you. And if your car is written off, we are the only ones who help you sell it through our own marketplace, so you keep the profit instead of the auction.
“After someone went into the back of me, AX had a replacement car outside my house the next morning and dealt with everything. Did not cost me a penny and I never had to chase anyone.”
- Sarah T.
No excess.
The at-fault insurer pays.
Before you ring your own insurer
If it was not your fault, do not call your insurer first.
Claiming through your own policy after a non-fault accident can cost you your excess and knock your no-claims, even when you did nothing wrong. Claim through us and the at-fault driver's insurer picks up the bill, so it costs you nothing.
The usual way
- Pay your excess up front
- Lose your no-claims bonus
- Chase the insurer yourself
- Courtesy car, if you are lucky
The Second Gears way
- No excess to pay
- Keep your no-claims
- We do all the chasing
- Like-for-like replacement car
How it works
Three steps, and we take it from there
Tell us what happened
Send your details using the form, or call our Accident Care line. It takes under a minute.
We handle the claim
Your replacement car and repairs are sorted for you, and we deal with the at-fault insurer.
Back on the road
You are moving again, and if your car is written off we help you sell it for more.
Written off? Keep the profit, not the auction.
This is something no other accident management company can do. When your car is written off, we do not just hand it to a salvage auction. You buy it back at the salvage price and we sell it through the Second Gears marketplace, where 14,000+ trade buyers compete for it. You keep the margin and the profit, not the auction.
Sell your write-off for more“My BMW X3 was written off and the insurer offered a pittance. Second Gears helped me buy it back for £4,500 and sold it for £6,700 - £2,200 I'd never have seen otherwise.”
Your claim is in expert hands
Handled by Accident Exchange, the UK's accident management specialist
20+
years' experience
100,000+
claims handled
£0
cost to you
What to do if you have just had a car accident
Make sure everyone is safe and call 999 if anyone is hurt.
Swap names, numbers and insurance details with the other driver.
Take photos of both cars and the scene.
Do not admit fault at the roadside.
Contact us and we handle the rest.
Had an accident that was not your fault?
If someone else caused the accident you are entitled to a like-for-like replacement car and proper repairs, paid for by the other driver's insurer, at no cost to you. Our Accident Care team manage the whole claim so you do not have to chase anyone.
Has your car been written off?
An insurer write-off does not mean your car is worthless. You can often buy it back at the salvage price and sell it for more through Second Gears, keeping the difference.
Why drivers use Second Gears Accident Care
It is free to use, the claim and replacement car are handled for you, and if your car is written off we help you recover its real value rather than accept the insurer's figure. One team, from the accident to selling the car.
Frequently asked questions
Second Gears Accident Care is provided in partnership with Accident Exchange (AX), who manage your claim, replacement vehicle and repairs. Second Gears acts as an introducer and does not provide claims handling or legal advice. Any personal injury element is handled by AX's regulated panel. Using this service is free and you are under no obligation to proceed.