Privacy Policy

1. Introduction

Welcome to Second Gears. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our marketplace, dealer network, and instant offers platform.

2. Data Controller

3. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, postal address.
• Vehicle Information: Registration number, make, model, year, condition, MOT status, damage details, photographs.
• Dealer Information: Business name, contact details, VAT number, trade license information.
• Transaction Details: Offers made, accepted, or declined; transaction history.
• Technical Data: IP address, browser type, operating system, referral source, length of visit, page views, website navigation paths.
• Cookies and Tracking Technologies: To enhance user experience and analyze website usage.

4. How We Use Your Information

Your information is used to:

• Facilitate the listing and sale of vehicles on our marketplace.
• Connect sellers with verified dealers for instant offers.
• Process transactions and manage payments.
• Communicate with you regarding your account and our services.
• Improve our website, services, and user experience.
• Comply with legal obligations and prevent fraudulent activities.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: To fulfill our obligations in providing services to you.
• Legitimate Interests: To improve our services, prevent fraud, and ensure network security.
• Consent: For marketing communications and non-essential cookies.
• Legal Obligations: To comply with applicable laws and regulations.

6. Data Sharing and Disclosure

We may share your information with:

• Verified Dealers: To facilitate offers and transactions.
• Service Providers: Third-party vendors who assist in operating our website and services.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, sale, or acquisition.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data to another party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.

10. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

11. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: